Streets vs engineering, what type of questions, or concern, should be directed to which department?

Tim: A very common question is "when will my road be redone"? Residents residing on older streets frequently ask this question. Others may see other streets that appear to be in better condition undergoing maintenance practices (such as a seal coat or mill and overlay) and it often motivates residents to inquire. Our engineering department administers the pavement management plan and can better answer questions pertaining to road reconstruction, mill and overlay, and seal coat project timelines. The information can also be found under Pavement Management.

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1. What happens when someone reports a pothole to the City?
2. What is the procedure for filling potholes throughout the City?
3. What are the most common questions or concerns you receive?
4. Streets vs engineering, what type of questions, or concern, should be directed to which department?